About American Fleet Service

Our Story

American Fleet Service has a rich history that begins with Butch, a lifelong resident of Hampton Roads and a proud graduate of Nashville Auto/Diesel College. Before owning the shop, Butch was the foreman, working diligently to uphold the shop's reputation for excellence. When the previous owners faced financial difficulties, they turned to Butch, offering him the opportunity to take over. With determination and a heart full of hope, Butch accepted the challenge, saving several jobs and ensuring the continuity of the high standards that our customers have come to expect.

Meet Our Team

Butch Cassel, an A.S.E. Master Truck Technician with over 40 years of experience, leads our team. His son, also an ASE Master Tech with 15 years of experience, works alongside him, ensuring that the next generation of excellence is already in place. Our team of five highly skilled mechanics operates out of our seven-bay shop, bringing a wealth of knowledge and expertise to every job.

Our Values

At American Fleet Service, we believe in doing the job right the first time. Safety is our top priority, and we adhere strictly to government standards and regulations. We never cut corners or apply temporary fixes; our work is thorough and dependable, ensuring your vehicle is road-ready and compliant with all safety requirements.

The American Fleet Service Difference

What sets us apart from the competition is our genuine care and commitment to our craft. We maintain transparent pricing, constant communication, and a dedication to professionalism. Our customers never have to worry about hidden fees or unexpected costs; we keep you informed every step of the way.

Our Services

We provide a wide range of services for diesel trucks and fleets, with some of our specialties including:

• Diagnostic Services: Expert troubleshooting to identify and resolve issues quickly.
• Emission System Repairs: Ensuring your vehicle meets all environmental standards.
• DOT Inspections: Comprehensive state and federal-level inspections to keep you compliant.
• Clutch Repairs: From minor adjustments to complete overhauls, we handle it all.
• Brake System Repairs: Keeping your brakes in optimal condition for safety and performance.
• Coolant System Repairs: Maintaining your engine's cooling efficiency to prevent overheating.

Customer Comfort and Loyalty

We value our customers' comfort and satisfaction. That's why we offer a variety of amenities including free coffee, refreshments, WiFi, and TV access. Additionally, every vehicle that comes in receives a free courtesy check, regardless of the initial service request.

For our fleet owners and owner-operators, we offer a loyalty program with 2% cashback for fleets and 1% for individual operators. It's our way of saying thank you for trusting us with your business.

Our Community

American Fleet Service proudly serves the communities of Portsmouth, Norfolk, Virginia Beach, Chesapeake, Suffolk, and Hampton, VA. We're more than just a business; we're a part of the community, committed to providing exceptional service to our neighbors and friends.

Contact Us

Ready to experience the American Fleet Service difference? Give us a call at (757) 488-8300. We're open Monday through Friday, 8 AM to 5 PM. Let us help keep your fleet running smoothly and safely on the road.

Thank you for choosing American Fleet Service, where quality, safety, and customer care come first.